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COLLECTION ATTITUDES

The attitudes with which we approach your clients depend on the seriousness of the debt, whether you want to do business with them again, your overall company relationships among others. We have designed three different collection levels which you can choose from for each individual client you send us.

  • Level 1

    Your main goal is recovery of the dollars; you never want to do business with them again. We employ all tactics within the law. By using private investigators, contacting officers at home, and contacting other suppliers and bankers we feel we have the best chance at recovery.

  • Level 2

    Recovery of the dollars is a priority but we may still want to do business with them again. This attitude is primarily used on accounts that have been long-time clients and are experiencing a downturn in finances. Private investigators, bank calls and other suppliers are not used during this level.

  • Level 3

    This level is used for accounts that are typically less than 120 days old. The primary goal here is to get your money but have the client come back and do business with you in the future. Larger companies small disputes things that take too much time away from you concentrating on other accounts.

You can choose to change the level of our collection attitude anytime, depending on the success of collection and your relationship with the client.